How can we assist you?


Here you will find answers to Frequently Asked Questions.

To which countries can I send my goods?2019-05-10T15:05:49+00:00

Working together with various partners enables us to ship your goods anywhere on the African continent.

How do I know where my goods are?2019-05-10T15:04:54+00:00

Prior to shipping, ACS will show you the planned route and stops along the way. As soon as your goods are on the cargo ship, you will be able to use our specialized tracker to see exactly which stage of the journey the container is on.

Click here for tracking

How long will it take to deliver my container?2019-05-10T15:03:16+00:00

This depends entirely on your destination. For example, a cargo ship typically takes around three weeks from Northern Europe to West Africa.

Do I need a specific vehicle identification card to ship my car?2019-05-10T15:02:20+00:00

Every vehicle that is transported abroad, either by Ro/Ro or in the container, is required to have the original vehicle identification card. This is mandatory in order to facilitate the correct and legal export of the vehicle in question.

Are the goods in my shipment insured during transportation?2019-05-10T13:39:50+00:00

No, the insurance is not included in our service. You will have to obtain a special insurance for your goods, and we will be more than happy to assist with this.

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